Privacy policy

Last updated: October 2026

Who we are

This website is operated by Grazys Construction LLC dba Salty Home Services, based in Salt Lake County, Utah. You can reach us about anything on this page at hello@saltyhomeservices.co.

What we collect

When you submit a form on this site, you choose to send us:

• Your name, phone number and email address
• Your address, or the town you are in
• The type of work you are asking about and whatever you write in the message
• Any photos you upload with an estimate request

We do not ask for payment details through this website. Our web host may keep standard server logs, which can include IP addresses and browser information, for security and reliability.

Why we collect it

To answer you, scope your job, quote it, schedule it, and keep a record of work we have done at your property. If you become a member, we keep notes about your home so the next visit does not start from zero.

Who we share it with

Service providers who help us run the business — for example our scheduling and invoicing software, our email provider, our web host, Google Analytics, and Meta (Facebook), which measures whether our ads are working. Some of them also use what they receive for their own purposes, under their own terms rather than ours — the two that matter most here, Housecall Pro and Meta, are described below. We do not sell your information.

Meta only sees the pages you visit on this site, not what you type into a form. Nothing you send us — your name, your number, your photos, your message — is handed to Meta or to any other advertiser.

We may disclose information where the law requires it, or to establish or defend a legal claim.

The forms on this site

The estimate forms — on the homepage, the contact page, and every service and city page — are provided by Housecall Pro, which is operated by Codefied Inc. Housecall Pro is the field-service software we use to scope, schedule and invoice work. What you submit, including any photos you upload, is stored as a lead in our Housecall Pro account, which is hosted on Amazon Web Services. We use it to answer you, quote the work and schedule it. We do not add you to a mailing list.

Housecall Pro is not only holding that information for us. It has its own rights to use it — to operate, secure and improve its service, among other things — under its ownPrivacy Policy andTerms of Service. Those documents, rather than this page, govern what Housecall Pro does with it.

Loading the form also means your browser talks to Housecall Pro directly, which lets Housecall Pro and its own providers set cookies and collect your IP address and device and browser information. Housecall Pro’s privacy policy says it uses Google Analytics and other cookies, advertising cookies included.

You can contact Housecall Pro about its own handling of your information atlegal@housecallpro.com. You can also ask us to delete your lead where we are not required to keep it — email hello@saltyhomeservices.co.

Career, subcontractor and vendor inquiries are separate. Those forms are delivered by FormSubmit, a third-party relay: what you type passes through its servers on the way to our inbox. It is a delivery mechanism, not a mailing list — nothing is added to one, and we send no marketing off the back of it. Those forms take no uploads, so anything with a file attached to it comes to us by email instead.

How long we keep it

Estimate requests are kept while they are live and for a reasonable period afterwards. Records of completed work are kept as long as we need them for warranty, tax and legal purposes.

Text messages and calls

If you give us a phone number, we may call or text you about your request or your job. We do not send marketing texts to people who have not asked for them. Reply STOP to any text from us and we will stop.

Cookies, analytics and ads

We use Google Analytics 4 to understand how people use this site — which pages get looked at, how visitors found us, and rough location and device information. It tells us which pages are worth keeping. It does not tell us who you are.

To do that, Google may set cookies or use similar technology in your browser, and the data it collects is processed by Google under its own terms. You can opt out across every site that uses it with Google’sbrowser add-on, or by blocking cookies in your browser.

We also run the Meta (Facebook) Pixel on every page of this site. We advertise on Facebook and Instagram, and the Pixel is how we find out whether those ads bring anyone here. It records one thing — that a page was viewed — and sends it to Meta along with your IP address and browser information, so Meta can tell us how many visits our ads produced. We do not send Meta the contents of the estimate form, and we do not use it to track you across other websites on our behalf.

To do that, Meta may set cookies or use similar technology in your browser, and what it collects is processed by Meta under its own terms and privacy policy. You can limit it in yourFacebook ad settings, or by blocking cookies and trackers in your browser. Blocking it does not change anything about how we handle your estimate request.

We do not use any of this data to sell personal information. If we add another advertising or tracking tool, we will say so here before it goes live.

Our own analytics and ad measurement are separate from the forms. What you type into a form is not fed into our Google Analytics property or the Meta Pixel: estimate requests go to Housecall Pro and inquiries go to our inbox through FormSubmit, as described above. What Housecall Pro’s embed loads in your browser is its own, and is covered in that section.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email hello@saltyhomeservices.co and we will handle it.

Changes

If we change this policy we will update the date at the top of this page. Material changes will be described here rather than slipped in quietly.